Hello Topliners,
Need some help, I am trying to figure out how we can easily trigger a task in SFDC without having to create a separate workflow for ever form that I create. So as you might be aware, Eloqua does not distinguish between a lead or a contact bu SFDC does. So what if we have a SFDC contact filling out a form? Then technically the contact does not trigger a task for a SFDC rep to contact that person because they are already a contact. In SFDC task are set up easily with one worflow and then rules that trigger task. So far we found that with contacts we have to create a workflow rule for each form and then have to distinguish between the states so that the correct sales rep get hit... I mean if you reading that it is just as it sounds- a lot of workflow rules. I wonder if anyone else has come across this as an issue and found an easy way out that makes it simple for task to trigger for contacts.