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How do I map contact information 'country' to relevant region (EMEA, APAC etc.)?
I have several thousands of contacts which I have several pieces of information on; email, name, and country for example. I want to map the country to a specific sales person. For instance, I want to...
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Re: How do I merge Contacts?
Hi Vincent There'a s bullet point in the Summer 2014 release notes that says: Under the Hood scale/performance updates:new merge engine being rolled outnew form submission endpoint to asynchronously...
View ArticleBest Way to Handle Email Double Opt-In?
I'm looking at how to set up email double opt-in in E10, and I'd like to see if anyone has an opinion about the best way to handle it. There's an article on it Double Opt-in Eloqua10 but it's a bit old...
View ArticleRe: How do I map contact information 'country' to relevant region (EMEA, APAC...
I would use a series of lookup tables (Column 1: Country A, Column 2: Region A). Then create update rules to apply the lookup tables to write the data to the appropriate columns. Lastly, create a...
View ArticleRe: Fix country field from US and USA to United States?
Thanks for that thought Tom. We do have Eloqua integrated to SFDC so I've definitely kept a close eye on this. It doesn't appear that it is syncing back dirty data, but I'll double check some records...
View ArticleRe: Fix country field from US and USA to United States?
Thanks for sharing! I've been through many of these, but it was helpful to have them collected in a single location. I had hoped to find a solution to fix these individual records before we build the...
View ArticleRe: Subscription management center link
I would also like to do the same thing without creating a custom subscription center. Isn't there a way to pass the email address through the URL string to the Eloqua Landing Page form and have it...
View ArticleRe: Campaign Module from E9 to E10 transition
Hi Michael. We are midway through embarking on the migration to E10 and I am curious how things have been resolved for you since you originally posted about the troubles and lost functionality you...
View ArticleRe: What is the difference between campaign module in E9 and E10?
Hi Revathi, Here is a summary of some of the details I put together from another document.Campaign ManagementNOTICEABLE DIFFERENCESThere is no longer a separate campaigns module. Campaign members and...
View ArticleRe: Eloqua Search Capabiity: Can we search in E10 for an email by it's...
I agree that it should allow us to search email by subject. I know I can do that in E9. It should allow us to do that in E10. Please keep me update on this request.
View ArticleEloqua System Status - Need More From You
Eloqua has been performing slow for past two days. Very frustrated. Autosynchs have been timing out, uploads are queued by 12+ hours, emails are delayed, program builder is slow. Checked system status...
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Social sign-on apps - can you NOT auto-submit?
I have a question about the social sign-on cloud components. I just tried setting them up for the first time, and when I use them to submit a form, it automatically submits whatever data I got from the...
View ArticleRe: How is campaign management typically done across SFDC and Eloqua?
Hi Sonal, My two cents:- For what I understand, the best approach would be NOT to have your sales reps in Eloqua, but access the data from SalesForce- The sales reps could use Eloqua Engage to see the...
View ArticleRe: Modify HTML in Editor
Hi Florian, You can either import the html (email source) OR use the Eloqua Email editor (WYSIWYG - and build from a blank email adding the elements) but unfortunately, you cannot combine the two. If...
View ArticleRe: Fix country field from US and USA to United States?
Hello! My two cents:- What's the data source of truth/main data repository for that field? Make sure you do the update in that system (being Eloqua or CRM)- Make sure that the picklist is in synch...
View ArticleThe Best Way To Delete 30k CDOs?
I created a sync between Eloqua and SFDC and it synced some crazy number of CDOs into the system. Now I need to delete around 30k CDOs that are not mapped to any contacts in Eloqua. How can I do that?...
View ArticleRe: Eloqua System Status - Need More From You
Having similar issues with slowness....every time I try to export a report from my E9 instances, it times out...what's going on?
View ArticleSetting up SAML2 with OneLogin and Eloqua
Has anyone done this configuration before? Some concerns I'm having are around how turning this authentication on will affect our API users and all the integration points that are reliant on those...
View ArticleRe: How are you sending your transactional and triggered emails?
Hey Penny,I'd love to know more about how you achieved this. Did you build the application or work with a partner?
View ArticleRe: The Best Way To Delete 30k CDOs?
Hi Russell, I ran into a similar challenge a few months back. What we did was export the entire CDO table (all rows, all columns), then delete all the records from the CDO, and then upload only the...
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