Re: Best practices for creating a new email template
Assuming they know how to code emails properly (i.e. "design like it's 1999"), I can't think of any special considerations specific to Eloqua. If they give you well-coded HTML you should be able to...
View ArticleRe: Email Analysis Metrics Question
That's funny, we just had a question come up about these metrics this morning - we had a report showing zero unique clickthroughs but a 33% click-to-open rate, which just can't be right, I think it was...
View ArticleRe: Displaying Images from URL in Email
Josh is exactly right, except I would quibble with the usage of quotation marks because I've seen this syntax cause problems for the parser - basically it doesn't understand that the inner set of...
View ArticleCampaign Association
I have kind of a big problem, that is I have all these people in a step which associated members to campaigns stuck in my program builder. We send out a big Newsletter and from there people clicked on...
View ArticleRe: Batch Send using Simple Campaign missing option to allow sending to...
Great news Thamina Christensen.
View ArticleRe: Campaign Association
Hi Tina Katic. Did support tell you why they are stuck in that step? Are they stuck in the step that fires the external call to associate them with the campaign? if they are something is most likely...
View ArticleRe: Batch Send using Simple Campaign missing option to allow sending to...
Hi Thamina Christensen. Will we ever be able to use the simple email campaign to send emails that have a signature block? Also, will I see you at OOW this month?
View ArticleDetermine # of Contacts who entered Program between dates?
We need the ability to report on the number of contacts that entered a program we created between certain dates to determine their effectiveness / compare. We need to exclude contacts who were already...
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Re: Best practices for creating a new email template
Hi Hannah, Similar to Eli's response, if the company is familiar with designing emails, they will most likely know most or all of the best practices when it comes to email design/development. I can't...
View ArticleRenamed assets still show up on the Campaign Canvas with their original name
Has anyone else had this problem?I renamed a Landing Page, but when I look at the Campaign Canvas, it still shows up with its original name. The links within other assets look to be correct, though -...
View ArticleRe: Renamed assets still show up on the Campaign Canvas with their original name
Try these 1. Logout and then again login to see if the asset name has changed or not.2. Clear the browser cookies and cache.
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Re: Master Exclude "not subscribed" and "not unsubscribed" for CASL
Dustin -- I'm with you. I think Eloqua needs a "not subscribed to group" in filters and segments. I submitted an enhancement request, but have not commitment from Eloqua at this time. My work-around...
View ArticleRe: Adding time to a wait step with contacts in it?
I'd be interested in seeing what people say, but if they don't answer you in time, I'd do one of two things depending on the actions you've already taken:1. If you haven't changed anything yet: I'd...
View ArticleRe: Adding time to a wait step with contacts in it?
Answer: 11 Days. The program will evaluate the wait step (with the most recent logic) before passing the contact record through to the next step.
View ArticleAvoiding duplicate image upload
Just curious, is there another process to upload images without updating current ones? We are trying to see if there is some sort of functionality that will notify us if an image that already exists in...
View ArticleRe: Synchronizing SFDC Users Table with Eloqua User Table... has anyone done it?
This thread has been really helpful! I have a quick follow up question though. Is there any way to automate adding the newly integration created users to an existing signature rule? I am afraid that...
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Delete stray image from email?
We are drafting an email and it is complete with the exception of a stray image that is lurking somewhere and we can't find it! Dratted thing must've been duplicated when we inserted and then dragged...
View ArticleRe: Problems using Chrome after upgrading to v37
Same issues, Chrome not opening pop ups in integration, not loading emails (FF also). have to keep switching from browser to browser.
View ArticleRe: Delete stray image from email?
Try going to the Page Style tool and making the Email Canvas wider. You should be able to see it and then delete it. Once you've deleted it, change the canvas back to your original size.
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