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Re: From Field Update?
Hey Dominic, Once you apply the Email Group, you can change back all the email details such as from name, from email address and headers/footers as well. Once you select the group and change back...
View ArticleIs that possible to track the period of time a contact has visited an Eloqua...
Is that possible to track the period of time a contact has visited an Eloqua tracked page?
View ArticleRe: Is that possible to track the period of time a contact has visited an...
Time on Page is a metric that can be pulled through the Website reports in Insight. Particularly the Page Details report. I believe it can be pulled in as an additional metric in other reports....
View ArticleRe: Anyone else having issues with batch email process?
Yep. It's hitting us hard. Our entire customer onboarding process is automated as we have a high volume, high velocity sales process (7000 leads, 6 sales reps). Every one of our emails has field merges...
View ArticleRe: Field merge defaults and progressive profiling
Eloqua suggests that you have separate field merges for forms and emails. One that has a default value and one that does not. That being said, I believe if you are planning to use the Progressive...
View ArticleRe: Contact Activity Log
I can change the date, but when I save it, it closes the Contact record. When I reopen the Contact record, the date reverts back to the last 7 days. Is that what it is supposed to do?
View ArticleRe: Is that possible to track the period of time a contact has visited an...
Thank you very much for your answer Jennifer, I will check this as soon as I get access to Insight again...grrr friday bug
View ArticleReally Slow Outbound Synchs
I have noticed that my outbound synchs are taking a long time to get to SFDC these days. Intermittently, I have had leads sitting waiting for synch for up to 4 hours at a time this week. Is anyone...
View ArticleRe: Really Slow Outbound Synchs
We have seen our outbound external queue pile up before and virtually come to a stand still for almost 3 days. When that happened, we had to log a case and the Cloud Operations team needed to "open the...
View ArticleRe: Is that possible to create an end date on an image we download in Eloqua?
Hi Aurelie - Perhaps you can organize your assets (images) in folders by expiration date and make it part of your process to delete or archive after the expiration date. Just a thought.
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Re: Is that possible to create an end date on an image we download in Eloqua?
What is the business case?
View ArticleEngage templates not showing up in my personal folder?
I created several sales templates for my sales team within Engage. I found it easier to just create them within Engage instead of Eloqua. Everything has been fine, but I noticed that while the emails...
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Re: How to populate appropriate state based on country selection
Hi Eileen, You can do this with an Update Rule that uses a lookup table vs. a rule for each state value. I've provided a screenshot of the Update Rule configuration below. Select the field you want to...
View ArticleRe: How to populate appropriate state based on country selection
Oh perfect! Thank you so much! I actually realized after I asked the question that I could set it up that if it was not blank (the state field has one of the 50 choices in it) then make country=USA and...
View ArticleRe: How to populate appropriate state based on country selection
Hi Eileen, Excellent - glad you found the solution helpful for other uses. Quick question - does your State field also have non-US states in it like provinces from Canada? Just want to make sure there...
View ArticleRe: How to populate appropriate state based on country selection
No, it doesn't. The picklist for the field only contains the states. We ran into a problem initially when integrating with CRM because Eloqua calls it State or Province but the same field in our CRM is...
View ArticleCustom update logic for fields?
In many of my forms I require just an email address. These conversions are synced with my Salesforce instance, which requires a last name and a company for lead creation. My workaround is to have...
View ArticleRe: How do you view the dependencies on a Shared List in E10?
Did you ever find a better solution to finding the dependencies of a shared list, Kurt Stoll? I agree -- using delete is a horrible work-around.
View ArticleRe: Custom update logic for fields?
You would need to store their name information on a secondary field and then run them through an update program that runs an update rule that conditional updates the field with the value in your...
View ArticleRe: Is that possible to create an end date on an image we download in Eloqua?
In that case I agree with Valmir ZutejaUse a new folder or a image naming convention Let me know if you have any other questions
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