Email Analysis by Country
Hi all, I'm interested to learn how you handle email reporting on a country by country level. I have E10, and an Analyzer license, and can easily pull this report - but I'd like to enable my...
View ArticleClient-side validation for a form
I have an E10 form that I downloaded the HTML for and then I'm adding the HTML to a Wordpress page. It looks like it's trying to validate the fiends using thisLiveValidation() My question is where is...
View ArticleRe: Client-side validation for a form
You need to include <script src="https://img.en25.com/i/livevalidation_standalone.compressed.js" type="text/javascript" ></script>. You should be able to see it in your source. It sits...
View ArticleRe: Email Analysis by Country
Are you looking to generate reports for the specific country that the contact is living?
View ArticleRe: Make changes to a live email
In e10 you can change a link in a live email after it's been sent. Go to Setup --> Redirect Links. Navigate to the redirect link you'd like to change, click the down arrow by the number and select...
View ArticleQuery String Analysis
Hi Community, I work for a company in Boston and have been tasked with analyzing some query strings. I've been looking in my install of Eloqua 9 and currently looking at the Query String Value report....
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Email address not pre-populating in Engage when clicked from Lead/Contact
We are deploying engage with links/buttons at the contact/lead level. When clicking the link/button, it opens engage just fine, but does not prepopulate the to: line with the lead/contact email...
View ArticleRe: Eloqua Engage - how to lock content?
Oh wow -- that's a long time. Thanks for the update Greg.
View ArticleRe: Do you limit the # of emails a contact can receive? If so, how many? In...
Hi Michael, we usually try to limit our email sends to a customer so they don't receive too many--but we don't have hard and fast rules for limiting to 1/week. The majority of our contacts only...
View ArticleRe: Do you limit the # of emails a contact can receive? If so, how many? In...
Hi Michael, Just to add my 2 cents to Cheli's reply. Yes, you absolutely should limit the number of emails you send to your customers (or prospects and leads, for that matter). Why? To prevent customer...
View ArticleRe: Custom form field best practices.
Ah, I see. That's pretty straightforward, no need to use custom fields or data cards, you probably just want to use ordinary contact fields. Perhaps that's what you meant? The term "custom form fields"...
View ArticleRe: How to Exit Unsubscribes and Bouncebacks from Campaign Canvas?
There are a few things you might do, depending on what you are trying to accomplish here. The first would be to put a decision step before the email step, which could then route...
View ArticleRe: How to Exit Unsubscribes and Bouncebacks from Campaign Canvas?
Thanks, Todd. I forgot I posted this question. You're right in that "it may not necessarily be a bad thing that they get stuck". That's what I had determined as well. I realize E10 just tracks &...
View ArticleIs there a way to automate "stuck" contacts on the campaign canvas?
We would like to push a soft bounce contact through to the next step of a campaign - automatically. However, they are all currently staying "stuck" in the email step of the campaign canvas. Any ideas...
View ArticleRe: Understanding Website Traffic
Hey Nadine See these two articles which will hopefully help with the insanity: Different values from other web analytics solutions - Analytics Help The difference between clicks, visits, visitors,...
View ArticleRe: Is there a way to automate "stuck" contacts on the campaign canvas?
I don't think it's at all unreasonable to push soft bounces through to the next step, if it makes sense in the campaign. For example, we always get a few people stuck on the reminder email stage of a...
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Re: Custom form field best practices.
I just realized I didn't actually answer your question Yes, I have done this and I think it's a good idea. I think the simplest and cleanest way to do it is just by using normal contact fields, unless...
View ArticleRe: Do you sync data between Eloqua and SFDC?
Hi Nadine, Thank you for your reply, my case was escalated and they fixed the issue that was going on. There is now a two way sync.
View ArticleRe: Is there a way to automate "stuck" contacts on the campaign canvas?
Eli - Great additional use case and context for extracting stuck contacts from an email step. Let's see if we get any answers from other Eloquans or Felloquans. -jeff
View ArticleRe: Is there a way to automate "stuck" contacts on the campaign canvas?
Theres unfortunately no way to automate processing of errors on the campaign canvas unfortunately. If your flow requires you to be able to do this, Program Builder would be a better choice, as the Send...
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