Hello
Is there any particular reason why an ELQ cookie won't link to a user profile after form submit ? The user will arrive to the page withouth an ELQ ID and the page is hosted externally and re-posts to Eloqua. The Cookie drops but just won't link it up so in the visitor lookup there is no value returned as email.
Thank you !
Creative solution on this, Katrina. Nice!
The answer is in the code. However, if you are editing with the WYSIWYG tool in Eloqua, try copying out the entire body of text to a simple text editor to remove all formatting and then copy/paste it back into Eloqua and then set the font family to Arial again. Could be bad code from the editor and clearing out everything, even as far as removing and re-inserting the text box may be necessary.
Hello,
I've created a landing page and activated it, but cannot seem to be able to get a usable URL for that landing page?
Hope you can help. Thanks!
Melissa
Is any effort being made to fix this issue with Mac retina displays when using Eloqua? Having to guess what is behind the "Please Reset the Zoom..." dialogue box is becoming increasingly frustrating.
p.s. Yes I did bring it to supports attention many months age and No, zooming out does not help the issue until the screen so small it cannot be read.
Danielle,
Take a look at this discussion: Numbered List - Font Issue
It appears that editing the HTML of the email is the best way to go with this problem.
Krista
Thanks for posting this Greg! Wondering if you are on the beta WYSIWYG editor or not. I still get this either way, but the standard version of the editor is much better IMO for retina displays.
I get this too. Super frustrating.
You can set this as CSS or do it inline so it will force the font choice in Outlook. Outlook is a PITA to get everything correct as each version rolls back their html support.
CSS would be
<style type="text/css">
ul{
font-family: Arial,sans-serif;
font-size:12px;
}
</style>
or inline would be:
<ul style ="
font-family: Verdana, Arial, Helvetica, sans-serif;
font-size: 12px;
font-style: normal;
line-height: 2em;
font-weight: normal;
font-variant: normal;">
Thanks for sharing this!!!! I have the same problem!!!! VERY VERY frustrating! Please post if anyone in the Eloqua support team gets back to you.
Also keep in mind governance of the pages you have out there.
In order to make sure your customers get a consistent experience in the communication with your company, you need to make sure that all documents available to the customer is aligned in the way they communicate. Having a lot of documents located at different locations and with different persons having the responsibility could be a bad idea. Even though your IT department might be slower, they on the other hand have a set of guidelines (or at least they should have :-) ) telling how and what to publish on the web and how handle the documents once published.
In my mind, there are no "One way" to do hosting of pages for PPC campaigns. It all depends on company policies.
I maintain the Eloqua module on Drupal.org: Eloqua | drupal.org
This module offers webform integration and page tracking with no custom coding required. There is also the Eloqua API (Eloqua API | drupal.org) module which allows you to integrate with any Drupal form, although that requires custom code to integrate.
Our shop Mediacurrent does Drupal-only development so I am biased towards Drupal myself.
I definitely recommend the module I maintain Eloqua | drupal.org if you are using Drupal for your CMS. I updated the module this week to use the current Eloqua JavaScript API and I fixed a lot of bugs. All you have to do is configure the module to point to your Eloqua account to get page tracking to work.
The Eloqua project also has an "Eloqua Webform" submodule that integrates webforms with Eloqua. This is a very useful aspect of the module.
There is also another module Eloqua API | drupal.org which requires some custom coding but lets you integrate any Drupal form with Eloqua.
My first thoughts are:
1. Respect your audience (their time and their interest - good segmentation never hurts).
2. Bring your personality (flat videos are painful).
3. Have a distribution plan.
4. Add value (entertainment or understanding).
and as always: test, measure, test, measure, test, measure.
To give a bit more detail to this answer:
Content strategy... what assets do you have in place? Align the content to the funnel... put together a content production and publishing schedule. Decide how important YouTube is to your business from an awareness perspective. Without good content, the rest doesn't matter.
Distribution... how do you reach your audience with other pieces of content? Owned, Earned and Paid. Here is a quick checklist:
a, email campaigns/nurture programs
b, website/landing pages
c, YouTube
d, YouTube adwords/Virool/Zefr (pay per view)
e, Tubemogul/Sharethrough/Unruly (syndication platforms) (pay per view)
f, Social networks (Facebook, Twitter, LinkedIn)
g, Partner Sites
h, Blogs
i, Press releases
k, Sales assets
l, Email signatures
m, Other?
Repurpose your assets... put the videos in a PowerPoint on Slideshare. Transcribe the asset and publish a white paper or a landing page. Create a podcast.
Track... (impressions > views > attention span > known viewers > conversions > revenue).
Hi Allan,
I like the solution you propose, but I have a question about it. What if the contact fills out another form? The filtering program would need a wait step in order to give the contact time to respond to the e-mail. In that time, a contact might ignore our email, but fill out a form on our website. This would mean the contact has "opted in" and should be our system, but the filtering program wouldn't catch it, and we'd end up deleting the contact anyway.
One can't filter for "has filled out any form" in a program, it has to be a specific form, and it's too time consuming to maintain a program that checks for every possible form fill.
Is there an option I'm missing? Any ideas? It's not unlikely that we'll get contacts from our industry falling through the cracks like this.
You need a decision rule in the program that uses a filter; create a filter that uses only one criteria, "Submitted Any Form", and use that in your program.
Awesome, thanks!
Hi Jay. Thank you for your response.
Web data lookups are a mechanism in Eloqua in which we are able to use some javascript/jquery to query the Eloqua database when a page is loaded is return visitor, contact or data card data from the database. Using these returned values, the web page can be customized in many ways. Some examples would be form pre-population or showing/hiding certain form fields depending on whether we already have that data.
This happens when the page is loaded (so client side) and my thought would be that it shouldn't be an issue even if the page is hosted on Drupal. However, my web team seems to be struggling with actually implementing this. I provided them with a working example of a page (ie it works when hosted on my local machine or in Eloqua) and asked them to put it into Drupal and they say it doesn't work. The page uses look ups to identify the user and prepopulate the form with their data. It would need to have the form created in Drupal (i will admit I dont have experience with the drupal forms module) and the script modified to use that form but I am not sure why the javascript wouldn't work unless they are just not doing something correctly. Unfortunately I am not given access to drupal to investigate further and instead am just being told the script doesn't work with Drupal.
I am looking for anyone who can confirm that they have used lookups with pages hosted in drupal or someone to confirm this should work so I can go back and ask them to investigate further.
Thanks
Francesca
This press release may be of help as to what you are looking for!
http://www.ziftsolutions.com/press-releases/August_1_2013.pdf
Are you asking how to add an attachment to an email sent from Eloqua? I think the best practice is to link to the file via a hyperlink rather than attach it since a lot of mail servers will block attachments.
